Last Updated: 7/5/2026
1. Who we are
This website is operated by Novalux Property (“we”, “us”, “our”).
If you have any questions about this policy or your data, you can contact us at:
Email: info@novaluxproperty.com
2. What data we collect
We only collect personal data that you voluntarily provide through our contact form, which may include:
Name
Email address
Phone number
Any information you include in your message
We also use Google reCAPTCHA, which may collect:
IP address
Device and browser information
User behaviour (to distinguish humans from bots)
3. How we use your data
We use your information to:
Respond to your enquiries
Communicate with you about your request
We do not use your data for marketing unless you explicitly agree.
4. How your data is handled
Form submissions are sent to us via email
We do not store your data in a website database
We take reasonable steps to keep your information secure
5. Third-party services
We use the following third-party services:
Google reCAPTCHA
Used to protect our website from spam and abuse.
This service is subject to Google’s Privacy Policy and Terms of Service.
Hostaway
Our website may direct you to Hostaway to complete bookings.
We do not process or store booking information ourselves.
Any data you provide on Hostaway is handled according to their privacy policy.
6. Legal basis for processing
Under the UK GDPR, we rely on:
Legitimate interests – to respond to enquiries and operate our website
Consent – where required (e.g. reCAPTCHA or cookies, if applicable)
7. Data retention
We retain personal data only for as long as reasonably necessary to respond to enquiries, maintain business records, and comply with any legal obligations.
8. Your rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
To exercise any of these rights, contact us at the email above.
9. Cookies
Our website may use cookies or similar technologies (for example via reCAPTCHA).
You can control cookies through your browser settings.
10. Changes to this policy
We may update this privacy policy from time to time.
Any changes will be posted on this page with an updated date.