Privacy Policy

Last Updated: 7/5/2026

1. Who we are

This website is operated by Novalux Property (“we”, “us”, “our”).

If you have any questions about this policy or your data, you can contact us at:

Email: info@novaluxproperty.com

2. What data we collect

We only collect personal data that you voluntarily provide through our contact form, which may include:

  • Name

  • Email address

  • Phone number

  • Any information you include in your message

We also use Google reCAPTCHA, which may collect:

  • IP address

  • Device and browser information

  • User behaviour (to distinguish humans from bots)

3. How we use your data

We use your information to:

  • Respond to your enquiries

  • Communicate with you about your request

We do not use your data for marketing unless you explicitly agree.

4. How your data is handled

  • Form submissions are sent to us via email

  • We do not store your data in a website database

  • We take reasonable steps to keep your information secure

5. Third-party services

We use the following third-party services:

Google reCAPTCHA
Used to protect our website from spam and abuse.
This service is subject to Google’s Privacy Policy and Terms of Service.

Hostaway
Our website may direct you to Hostaway to complete bookings.
We do not process or store booking information ourselves.
Any data you provide on Hostaway is handled according to their privacy policy.

6. Legal basis for processing

Under the UK GDPR, we rely on:

  • Legitimate interests – to respond to enquiries and operate our website

  • Consent – where required (e.g. reCAPTCHA or cookies, if applicable)

7. Data retention

We retain personal data only for as long as reasonably necessary to respond to enquiries, maintain business records, and comply with any legal obligations.

8. Your rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

To exercise any of these rights, contact us at the email above.

9. Cookies

Our website may use cookies or similar technologies (for example via reCAPTCHA).
You can control cookies through your browser settings.

10. Changes to this policy

We may update this privacy policy from time to time.
Any changes will be posted on this page with an updated date.